Which 'Soft Skill' Matters the Most and How to Get It?

Research shows that 90% of top performers have high emotional intelligence.

This video explains why EQ is a critical skill for success and provides three actionable steps to start building it today:

1. 1.
   Pause and notice your emotions.
2. 2.
   Practice active listening to understand others.
3. 3.
   Ask for direct feedback to see how you come across.